Delivery information

Our goal at Hands Free Dryer is to deliver your order in a timely, secure, and transparent manner. At Hands Free Dryer, we strive to deliver your order in a prompt, safe, and transparent manner. You can find comprehensive details about our shipping procedure, delivery schedules, prices, and commonly asked delivery-related queries below. Below, you'll find detailed information about our shipping process, delivery times, costs, and frequently asked delivery-related questions.

Shipping Destinations

Currently, we ship to:

European Union (EU)
A couple of overseas places.

Based on your delivery address, available shipping options are automatically displayed during the checkout process. During the checkout process, we automatically display available shipping options based on your delivery address.

Please email us at info@handsfreedryer.eu if your country is not on the list, and we will be pleased to verify availability for you.

Order Processing Time

Orders are typically processed within 1-2 business days.
Orders that are placed on weekends or public holidays will be processed on the following business day.
Once your order has been processed, it will be handed over to our shipping partner for delivery

You will receive a shipping confirmation email as soon as your order is dispatched.

Delivery Times

Estimated delivery times after dispatch:

Netherlands & Belgium: 1–2 business days
Germany & France: 2–3 business days
Other EU countries: 2–5 business days
International deliveries: Varies by destination

Please note that delivery times are estimates and may vary due to peak periods, customs processing, or external factors beyond our control.

Shipping Costs

Shipping charges are determined automatically at checkout prior to payment and are contingent on your location.

All shipping fees are clearly displayed before you complete your order
No hidden costs or surprises after checkout

Occasionally, we may offer free shipping promotions, which will be clearly communicated on our website.

Tracking Your Order

Once your order has been shipped:

You’ll receive a tracking number via email
You can follow your package in real time until delivery

If you haven’t received a tracking email, please check your spam folder or contact us at info@handsfreedryer.eu.

Delivery Partners

To guarantee the safe and prompt delivery of your Hands Free Dryer, we collaborate with reputable and trustworthy courier partners.

The specific carrier used may vary depending on your location.

Missed Deliveries

If you’re not available at the time of delivery:

The courier may attempt a second delivery
Or leave your package at a nearby pickup point
Or contact you with further instructions

Please follow the instructions provided by the courier to avoid return shipments.

Incorrect Address Information

Kindly verify that your delivery address is accurately entered at the checkout.

We cannot be held liable for delays or undelivered items resulting from inaccurate or incomplete address information.
If an order is returned to us as a result of address issues, supplementary shipping charges may be incurred.

Should you detect an error following your order placement, please contact us promptly at info@handsfreedryer.eu.

Customs, Duties & Taxes

EU Orders

All prices include applicable VAT
No additional customs fees apply for EU deliveries

International Orders

Customs duties, import taxes, or additional fees may apply depending on your country
These charges are the responsibility of the customer and are not included in our prices

We recommend checking your local customs regulations before ordering.

Damaged or Lost Packages

My package arrived damaged. What should I do?

If your package arrives damaged:

Take clear photos of the package and contents
Contact us within 48 hours at info@handsfreedryer.eu
Include your order number and photos

We’ll work quickly to arrive at a solution.

My order is lost. What should I do?

If your tracking shows no movement for an extended period or your package appears lost, please contact us and we’ll investigate with the courier.

Partial Deliveries

In rare cases, orders may be shipped in multiple packages.
If this happens, you’ll receive separate tracking numbers for each shipment.

Changes or Cancellations

If your order has not yet been shipped:

Contact us as soon as possible at info@handsfreedryer.eu
We’ll do our best to update or cancel your order

Once an order has been shipped, changes or cancellations may no longer be possible.

Frequently Asked Delivery Questions

Can I choose a specific delivery date?

At this time, we cannot guarantee specific delivery dates, but couriers may offer flexible delivery options once your package is in transit.

Do you deliver to PO boxes?

Delivery to PO boxes depends on the courier and destination. If unsure, please contact us before ordering.

Will I need to sign for my delivery?

Signature requirements depend on the courier and destination. Some deliveries may be contactless.

What happens if my package is returned to sender?

We'll contact you to arrange a reshipment if a package returns due to unsuccessful delivery attempts or incorrect address details. Additional shipping fees may apply.

Contact Us

If you need any clarification about shipping or delivery, our support team is here to help.

📧 Email: info@handsfreedryer.eu
⏱️ Response time: usually within 24 hours on business days

Hands-Free Dryer
Inovaxion—Designed in France. Delivered with care.

Need help?

Frequently Asked Questions

Orders & Delivery

Where do you ship?

We ship across Europe and selected international destinations. Depending on your location, the checkout clearly displays the available shipping countries, delivery options, and estimated timelines.

If your country is not listed, feel free to contact us at info@handsfreedryer.eu and we’ll be happy to assist.

How long does delivery take?

Orders are typically delivered within 2–5 business days after dispatch, depending on your country and selected shipping method.

During peak periods, delivery times may vary slightly, but we always aim to ship orders as quickly as possible.

How can I track my order?

Once your order is shipped, you’ll receive a shipping confirmation email with a tracking link. This allows you to follow your delivery in real time from dispatch to arrival.

Can I change or cancel my order?

If your order has not yet been shipped, please contact us as soon as possible at info@handsfreedryer.eu

Once an order has been dispatched, changes or cancellations may no longer be possible.

Returns & Refunds

What is your return policy?

You may return your Hands Free Dryer within 14 days of delivery, provided the product is unused, undamaged, and returned in its original condition.

We want you to feel confident in your purchase, so if something isn’t right, we’re here to help.

How do I start a return?

To start a return, simply contact our support team at info@handsfreedryer.eu with your order number.

We’ll guide you through the return process step by step.

When will I receive my refund?

Once your return has been received and inspected, refunds are typically processed within 5–7 business days and returned to your original payment method.

Can I change or cancel my order?

If your order has not yet been shipped, please contact us as soon as possible at info@handsfreedryer.eu

Once an order has been dispatched, changes or cancellations may no longer be possible.

Product Information

What is the Hands-Free Dryer?

The Hands Free Dryer is a premium, innovative hair dryer designed for both hands-free and handheld use.

It allows you to dry and style your hair without holding the dryer, making your routine more comfortable, efficient, and flexible.

What makes it different from a traditional hair dryer?

Unlike traditional hair dryers, the Hands Free Dryer can be securely mounted on a stand or wall mount, freeing your hands completely.

This allows you to multitask, reduce arm fatigue, and enjoy a more relaxed styling experience.

Is the wall mount included?

Yes. Every order includes:

Hands-Free Dryer
Tripod stand
Wall mount
Required accessories
Everything you need is included in the package.

Can I still use it as a normal handheld dryer?

Absolutely. The dryer easily detaches from the stand and works perfectly as a handheld dryer whenever you prefer.

Is it suitable for all hair types?

Yes. The Hands Free Dryer is suitable for all hair types, including straight, wavy, curly, thick, and fine hair.

Multiple heat and airflow settings allow you to adjust performance to your personal needs.

Does it have heat and airflow settings?

Yes. The dryer features multiple heat and airflow options, giving you full control over your styling experience—from gentle drying to faster performance.

Multi-Usage & Versatility

Is the Hands Free Dryer only for hair?

Not at all. While it’s designed primarily for hair styling, many customers use it for multiple everyday purposes.

Can I use it to dry clothing?

Yes. The Hands Free Dryer is excellent for drying:

Light clothing
Damp shirts
Small laundry items
Travel garments

It’s especially useful in hotels, small apartments, or while traveling.

Can it be used for pets?

Yes. Many customers use the Hands Free Dryer for gentle pet drying, especially for small pets.

The hands-free setup allows you to comfort and brush your pet while drying safely.

Can it help warm small areas?

Yes. The dryer can be used to provide localized warmth in small spaces such as

Bathrooms
Dressing areas
Vanity setups

Always use vanity setups responsibly and in accordance with safety instructions.

Is it ideal for multitasking?

Absolutely. The Hands Free Dryer is designed for multitasking, allowing you to:

Apply makeup
Enjoy coffee
Use your phone or laptop
Get dressed
Read or relax
All while your hair dries hands-free.

Technical & Safety

Is the Hands Free Dryer safe to use?

Yes. The dryer is equipped with built-in safety features, including temperature regulation and overheat protection, ensuring safe everyday use.

Can I leave it running hands-free?

Yes—that’s exactly what it’s designed for.

Always ensure the dryer is securely mounted on the stand or wall mount and used according to instructions.

Is it noisy?

The Hands Free Dryer uses a modern motor designed to balance strong airflow with reduced noise, making it comfortable for daily use.

Payments & Warranty

What payment methods do you accept?

We accept major credit cards and popular online payment methods. Available options are shown at checkout.

Does the product include a warranty?

Yes. The Hands Free Dryer comes with a standard manufacturer warranty.

If you experience any issues, our support team is always ready to help.

General & Support

Who is this product for?

The Hands Free Dryer is perfect for:

Busy professionals
Parents
Travelers
People with limited mobility
Anyone looking for a more comfortable styling routine

How can I contact customer support?

If you need help, please contact us at info@handsfreedryer.eu

Our support team typically responds within 24 hours.

Do you still have questions?

If you can’t find what you’re looking for, don’t hesitate to reach out. We’re always pleased to help.

Free shipping

Your order is carefully delivered within 2–5 business days

processing

process and dispatch your order within 1–2 business days

Customer Support

Whether you have a question about your order, need product advice